FAQs

What are your methods of payment ?

We Accept Visa, Master Card and Paypal.

Is My Information Safe and Secure ?

Internet Security is everyone's main concern.  We will never pass on your Private Information to a third party.  Our website does not store your Credit Card information.  Your payments are processed through PayPal Pro, an Industry Leader in Security.  Our site is encrypted so that, once you reach the Login Area your Personal Information is secure.  Our site is also Tested and Certified Daily by McAfee Secure.

How will my items be packaged ?

Our orders are discreetly packaged in plain brown paper.  Your privacy is our concern.

When I Pay with my Credit Card what name will be on the Statement ?

It will Show as KLA Global Enterprises LLC,

How may we contact you ?

Please feel free to contact us with any questions, concerns or for our advice through phone or e-mail.

When will I receive my package ?

Our goal is to keep prices low.  In order to do this, we keep a small stock on hand.  If your item is in stock, we will mail it that day. If we have to order from our supplier it may take 5 to 7 days before your item ships.  We will keep you informed regularly, regarding your order.

Do I have to pay Canadian taxes ?

For our USA and International customers; you are exempt from Canadian taxes.  For our Canadian Customers; applicable government taxes will be applied to each purchase.

Do I have to Pay Duty and Tariff ?

To our American customers; we ship  directly from Canada, therefor, DUTY and TARIFF will be charged. 

How will I know what size to purchase?

Please refer to our size chart, which will help you to determine which size best fits your body type.

What is your return policy ?

This can be reviewed under 'Return Policies' which can be found on the top menu bar.